Privacy policy
Last updated 17 September 2026
This policy explains what Navy Black Transportation collects when you book a ride or apply to drive, why we collect it, and what we do and do not do with it.
1. What we collect
When you book, we collect the details you type into the booking form: your name, mobile number, email address if you give one, pickup and drop-off locations, the date and time you want, how many passengers, the vehicle or service you choose, and anything you write in the notes field.
We also derive the distance and estimated drive time for your trip in order to calculate a fare, and record the fare we quoted you.
If you apply to drive, we collect the details on the driver application: name, contact details, city, driving experience, vehicle and availability.
We do not receive or store your full card number. Card payments made through this site are processed by Stripe on Stripe's own systems, and we see only the amount, the result, and the last four digits.
When you pay for a ride, Stripe keeps your card on file against your booking so we can charge an amount you later agree to — for example an additional stop, waiting time beyond the trip booked, or a cleaning fee. We do not charge that card again without telling you what the charge is for. You can ask us to remove a stored card at any time using the contact details below.
2. Why we collect it
To quote your fare, to arrange and carry out your ride, to contact you about that booking, and to keep a record of the work for our own accounts.
We do not sell your information, and we do not share it for anyone else’s advertising.
3. Text messages
If you submit the booking form, you agree to receive text messages from us about your booking. Message and data rates may apply, and message frequency varies.
You can stop these at any time by replying STOP to any message. Reply HELP for help, or call us on the number below.
We use text messages for booking confirmations and updates about your trip. We do not send marketing texts to customers who have only booked a ride.
4. Tracking your ride
Some bookings come with a tracking link so you can see your driver approaching. When your driver chooses to start sharing, their device's location is sent to us and shown on that page. It is the driver's location that is shared, not yours.
That location is held only while it is needed: sharing stops by itself at the end of the trip, the driver can stop it at any time, and the last position is deleted automatically within twenty minutes. We do not keep a history of where a vehicle has been, and the tracking link stops working once sharing ends.
5. Who we share it with
Your booking details are stored in our customer management system and are visible to the driver assigned to your trip. Address search and route calculation are performed by third-party mapping services, which receive the locations you enter in order to return a result. Card payments are processed by Stripe, which receives your name, email address and payment details in order to take the payment.
We disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.
6. How long we keep it
Booking records are kept for as long as needed to run the business and to meet tax and accounting obligations. Driver applications are kept while under consideration and for a reasonable period afterwards.
7. Cookies and analytics
This website does not set advertising cookies. Your browser may store small amounts of information locally to remember what you typed into the booking form.
8. Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.
Texas residents and residents of other states may have additional rights under state privacy law.
9. Children
This service is not directed at children, and we do not knowingly collect information from anyone under 13. Passengers under 18 should travel with a responsible adult unless arranged with us in advance.
10. Changes
If this policy changes, the updated version will be posted on this page with a new date at the top.
11. Contact
Navy Black Transportation, Dallas, Texas · (469) 827-6234 · Navyblacktransportation@gmail.com