Privacy policy
Last updated 21 August 2026
This policy explains what Navy Black Transportation collects when you book a ride or apply to drive, why we collect it, and what we do and do not do with it.
1. What we collect
When you book, we collect the details you type into the booking form: your name, mobile number, email address if you give one, pickup and drop-off locations, the date and time you want, how many passengers, the vehicle or service you choose, and anything you write in the notes field.
We also derive the distance and estimated drive time for your trip in order to calculate a fare, and record the fare we quoted you.
If you apply to drive, we collect the details on the driver application: name, contact details, city, driving experience, vehicle and availability.
We do not collect payment card details on this website. If and when card payment is offered, it is handled by a payment processor on their own systems.
2. Why we collect it
To quote your fare, to arrange and carry out your ride, to contact you about that booking, and to keep a record of the work for our own accounts.
We do not sell your information, and we do not share it for anyone else’s advertising.
3. Text messages
If you submit the booking form, you agree to receive text messages from us about your booking. Message and data rates may apply, and message frequency varies.
You can stop these at any time by replying STOP to any message. Reply HELP for help, or call us on the number below.
We use text messages for booking confirmations and updates about your trip. We do not send marketing texts to customers who have only booked a ride.
4. Who we share it with
Your booking details are stored in our customer management system and are visible to the driver assigned to your trip. Address search and route calculation are performed by third-party mapping services, which receive the locations you enter in order to return a result.
We disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.
5. How long we keep it
Booking records are kept for as long as needed to run the business and to meet tax and accounting obligations. Driver applications are kept while under consideration and for a reasonable period afterwards.
6. Cookies and analytics
This website does not set advertising cookies. Your browser may store small amounts of information locally to remember what you typed into the booking form.
7. Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.
Texas residents and residents of other states may have additional rights under state privacy law.
8. Children
This service is not directed at children, and we do not knowingly collect information from anyone under 13. Passengers under 18 should travel with a responsible adult unless arranged with us in advance.
9. Changes
If this policy changes, the updated version will be posted on this page with a new date at the top.
10. Contact
Navy Black Transportation, Dallas, Texas · (469) 555-9876 · Navyblacktransportation@gmail.com